Karina Vargas, CAVS, CompTIA Project+ has over 20 years of experience in volunteer management in a variety of settings, she is no
stranger to the world of giving and serving. She has experience at all levels of volunteering, ranging from working with Board-level
professional volunteers to high school students wanting to get exposure to potential career paths. She spent over ten years managing
volunteers for a large children s hospital in Southern California where she developed volunteer leadership programs, presented
interactive customer service trainings, and provided expert-level technical and leadership support to their volunteer program. She worked
closely with the VSys team to optimize her organization s use of VSys One, and her suggestions led to several improvements of VSys One
Karina is a Certified Administrator of Volunteer Services (CAVS) and holds a bachelor s degree in Human Services from California State
University, Fullerton. In Fall 2021, after completing a certification in project management, she joined VSys One as a Solutions
Architect. In this role she merges her healthcare volunteer management experience, her technical abilities, and her love for helping
people and programs grow.
Roseanna Galindo, ECBA, CAVS, is a business analyst with 30+ years of experience in leadership in volunteerism, both in practice and in research.
Her work, the "Development of the Volunteer Satisfaction Index (VSI): Construct Definition, Measurement, and Validity", was published in the Journal of
Social Service Research. The VSI has been used worldwide by both scholars and professionals pursuing a deeper understanding of the volunteer experience.
Roseanna has administered volunteer programs in a variety of nonprofit industries. In her previous role as Director of Volunteer Services at
Enloe Medical Center she was a patient experience leader who worked to establish the value of volunteer impact. She is also a VSys One superuser!
Roseanna was recently awarded a course certificate in Data Analytic Science through California State University, Chico and received an
ECBA credential through the International Institute of Business Analysis. Roseanna earned her master's degree in organizational communication from CSU,
Chico where she has been an intermittent faculty member for over 25 years.
Currently, Roseanna works with organizations to empower decision makers to better communicate with data.
She is Principal at Periscope BPA and provides training in communicating with data through storytelling. She is a champion of data literacy,
the human experience in healthcare, and volunteer leaders everywhere. Check out her blog at
Ms. Cardellino has extensive experience engaging
volunteers and community forces for good. From the
arena to the C-suite , she has expertise with a broad
range of management, organization, and program
development skills. She is called upon frequently to serve
as a volunteer engagement pundit, coach, trainer, speaker,
consultant, conservator, innovator, and conscience. Her
current focus is strengthening volunteer leadership management and
organization structures, from traditional top-down structures to self-
governing sociocracies, especially digital visions and strategies.
For more than 13 years Joan managed a California Hospital Association
statewide network of hospital volunteer programs reaching 100,000
volunteers. Her responsibilities included production of an annual conference
and educational events; staffing the state's Committee on Volunteer
Services; creating new products, seminars and/or publications; regular
consultations with more than 400 member hospitals; and forming and
maintaining strategic alliances, joint ventures and community partnerships
at the local/regional/state/national/international levels to advance
volunteerism in hospitals. Prior to her work in California, Joan served for 15
years as the director of volunteer resources at Abington Memorial Hospital
in Pennsylvania; director of training and staff development, director of
youth services, and regional branch administrator for the Southeastern
Pennsylvania Chapter of the American National Red Cross, and service as a
Peace Corps volunteer in Tunisia.
Joan holds a BA in sociology from Northeastern University; a graduate
business certificate in health care administration and marketing from
Temple University; a graduate business certificate in leadership
development from UCLA (University of California, Los Angeles) Anderson
Executive Education Center, and a certificate in fundraising from the
Association of Fundraising Professionals. She has a Certified Administrator
of Volunteer Services (CAVS) credential from the Association for Healthcare
Volunteer Resource Professionals (AHVRP), and is an active leader of many
professional associations including AL!VE (Association of Leaders in
Volunteer Engagement), DOVIA Sacramento (Directors of Volunteers in
Agencies), National Volunteer Caregiving Network, and the National
Alliance for Volunteer Engagement.
Dana Litwin, CVA is a transformational coach, strategic
advisor, and public speaker with a background in team
building, environmental conservation and sustainability. She
is known for her Priceless Advice series with tips for
Since 2002, Dana has guided organizations in the Bay Area,
Silicon Valley, and nationwide to produce breakthrough
volunteer and community engagement programs, as well as board and
advisory committee development. She served for over eight years as the
Volunteer Programs Administrator of the Open Space Authority of Santa
Clara Valley, where she produced large scale public events, redesigned
volunteer/outreach program policies and procedures, trained volunteers
and staff, build partnerships and relationships to further volunteer
opportunities and fundraise, and represented the organization at public
events and conferences.
Drawing upon 20+ years in improv theater, Dana delivers innovative,
humorous and engaging keynote addresses and seminars, in addition to
customized training, educational materials and multimedia presentations.
Ms. Litwin has a BA in Music and Jazz Studies from Sonoma State
University. She is a Certified in Volunteer Administration by the by the
Council for Certification in Volunteer Administration (www.ccva.org) and is
an active leader of many professional associations including AL!VE
(Association of Leaders in Volunteer Engagement) where she served as the
President of the Board of Directors and the National Alliance for Volunteer
Engagement where she serves as a Facilitator.
Todd McMullin finished his degree in Non-profit Business Administration in 1993 and embarked on a journey to improve the world.
Within 3 years he had founded a United Way chapter, a Volunteer Center, and a software company focused on volunteer recruiting & management.
Following 9/11 he founded the Disaster Help Network (DHN) which ultimately provided volunteer systems and consulting that covered 35%
of the US population, including metro Dallas, Phoenix, Tucson, and over 100 chapters of the Medical Reserve Corps and Citizen Corps.
DHN was the official response system for Florida and Alabama during the '04 hurricanes.
Todd has designed, deployed or supported volunteer engagement systems for the Smithsonian Institution, USO, Disney Worldwide Services,
multiple state governments and hundreds of schools, NGO's and shelters.
In 2007 he co-founded the Association for Leaders in Volunteer Engagement (AL!VE)
and in 2017 helped organize the National Alliance for Volunteer Engagement.
He has become an outspoken advocate for peer-to-peer engagements that are self-assessed and networked so that
communities can grow organically from within. Todd brings experience with multiple volunteer management software solutions and an overall vision
for the future of volunteerism to the Voices.