Roseanna Galindo, ECBA, CAVS, is a business analyst with 30+ years of experience in leadership in volunteerism, both in practice and in research. Her work, the "Development of the Volunteer Satisfaction Index (VSI): Construct Definition, Measurement, and Validity", was published in the Journal of Social Service Research. The VSI has been used worldwide by both scholars and professionals pursuing a deeper understanding of the volunteer experience.

Roseanna has administered volunteer programs in a variety of nonprofit industries. In her previous role as Director of Volunteer Services at Enloe Medical Center she was a patient experience leader who worked to establish the value of volunteer impact. She is also a VSys One superuser!

Roseanna was recently awarded a course certificate in Data Analytic Science through California State University, Chico and received an ECBA credential through the International Institute of Business Analysis. Roseanna earned her master's degree in organizational communication from CSU, Chico where she has been an intermittent faculty member for over 25 years.

Currently, Roseanna works with organizations to empower decision makers to better communicate with data. She is Principal at Periscope BPA and provides training in communicating with data through storytelling. She is a champion of data literacy, the human experience in healthcare, and volunteer leaders everywhere. Check out her blog at https://www.periscopebpa.com/blog-insighter.

Karina Vargas, CAVS, CompTIA Project+ has over 20 years of experience in volunteer management in a variety of settings, she is no stranger to the world of giving and serving. She has experience at all levels of volunteering, ranging from working with Board-level professional volunteers to high school students wanting to get exposure to potential career paths. She spent over ten years managing volunteers for a large children's hospital in Southern California where she developed volunteer leadership programs, presented interactive customer service trainings, and provided expert-level technical and leadership support to their volunteer program. She worked closely with the VSys team to optimize her organization's use of VSys One, and her suggestions led to several improvements of VSys One software.

Karina is a Certified Administrator of Volunteer Services (CAVS) and holds a bachelor's degree in Human Services from California State University, Fullerton. In Fall 2021, after completing a certification in project management, she joined VSys One as a Solutions Architect. In this role she merges her healthcare volunteer management experience, her technical abilities, and her love for helping people and programs grow.

• Going Off on a Tangent: Exploring the Possibility of Process Change

Dana Litwin, CVA is a transformational coach, strategic advisor, and public speaker with a background in team building, environmental conservation and sustainability. She is known for her Priceless Advice series with tips for Volunteer Leaders.

Since 2002, Dana has guided organizations in the Bay Area, Silicon Valley, and nationwide to produce breakthrough volunteer and community engagement programs, as well as board and advisory committee development. She served for over eight years as the Volunteer Programs Administrator of the Open Space Authority of Santa Clara Valley, where she produced large scale public events, redesigned volunteer/outreach program policies and procedures, trained volunteers and staff, build partnerships and relationships to further volunteer opportunities and fundraise, and represented the organization at public events and conferences.

Drawing upon 20+ years in improv theater, Dana delivers innovative, humorous and engaging keynote addresses and seminars, in addition to customized training, educational materials and multimedia presentations. Ms. Litwin has a BA in Music and Jazz Studies from Sonoma State University. She is a Certified in Volunteer Administration by the by the Council for Certification in Volunteer Administration (www.ccva.org) and is an active leader of many professional associations including AL!VE (Association of Leaders in Volunteer Engagement) where she served as the President of the Board of Directors and the National Alliance for Volunteer Engagement where she serves as a Facilitator.

From Dana's Priceless Advice Channel

• Online Training: "Be The Expert!" (with Jennifer Bennett, VolunteerMatch).
• Moving Volunteer Training Online: eLearning Tricks and Traps (withTomomi Summers)
• High Tech, High Touch: Finding the Balance in Volunteer Engagement and Management
• Zoomed Out! Tips for Everyone Doing More Screen Time
• Same Storm, Different Boats: More tips for Coping with Covid
• Grace Under Pressure: Covid-19 Responses & Resources

Todd McMullin finished his degree in Non-profit Business Administration in 1993 and embarked on a journey to improve the world. Within 3 years he had founded a United Way chapter, a Volunteer Center, and a software company focused on volunteer recruiting & management.

Following 9/11 he founded the Disaster Help Network (DHN) which ultimately provided volunteer systems and consulting that covered 35% of the US population, including metro Dallas, Phoenix, Tucson, and over 100 chapters of the Medical Reserve Corps and Citizen Corps. DHN was the official response system for Florida and Alabama during the '04 hurricanes.

Todd has designed, deployed or supported volunteer engagement systems for the Smithsonian Institution, USO, Disney Worldwide Services, multiple state governments and hundreds of schools, NGO's and shelters.

In 2007 he co-founded the Association for Leaders in Volunteer Engagement (AL!VE) and in 2017 helped organize the National Alliance for Volunteer Engagement. He has become an outspoken advocate for peer-to-peer engagements that are self-assessed and networked so that communities can grow organically from within. Todd brings experience with multiple volunteer management software solutions and an overall vision for the future of volunteerism to the Voices.