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The VSys Voices

Valuable Advice for Volunteer Managers

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2023 Webinars
Subject - Watch Online! Date Download link Handouts
The Value of Volunteer Recognition for Morale January 19, 2023 Download Handout (PDF) Presentation
2020 Webinars
Subject - Watch Online! Date Download link Handouts
Emergency Volunteering November 15, 2020 Download
Managing Up October 14, 2020 Download
Virtual Volunteering September 23, 2020 Download

Meet the VSys Voices

Karina Vargas

Karina Vargas, CAVS, CompTIA Project+ has over 20 years of experience in volunteer management in a variety of settings, she is no stranger to the world of giving and serving. She has experience at all levels of volunteering, ranging from working with Board-level professional volunteers to high school students wanting to get exposure to potential career paths. She spent over ten years managing volunteers for a large children s hospital in Southern California where she developed volunteer leadership programs, presented interactive customer service trainings, and provided expert-level technical and leadership support to their volunteer program. She worked closely with the VSys team to optimize her organization s use of VSys One, and her suggestions led to several improvements of VSys One software.

Karina is a Certified Administrator of Volunteer Services (CAVS) and holds a bachelor s degree in Human Services from California State University, Fullerton. In Fall 2021, after completing a certification in project management, she joined VSys One as a Solutions Architect. In this role she merges her healthcare volunteer management experience, her technical abilities, and her love for helping people and programs grow.

Joan Cardellino

Ms. Cardellino has extensive experience engaging volunteers and community forces for good. From the arena to the C-suite , she has expertise with a broad range of management, organization, and program development skills. She is called upon frequently to serve as a volunteer engagement pundit, coach, trainer, speaker, consultant, conservator, innovator, and conscience. Her current focus is strengthening volunteer leadership management and organization structures, from traditional top-down structures to self- governing sociocracies, especially digital visions and strategies.

For more than 13 years Joan managed a California Hospital Association statewide network of hospital volunteer programs reaching 100,000 volunteers. Her responsibilities included production of an annual conference and educational events; staffing the state's Committee on Volunteer Services; creating new products, seminars and/or publications; regular consultations with more than 400 member hospitals; and forming and maintaining strategic alliances, joint ventures and community partnerships at the local/regional/state/national/international levels to advance volunteerism in hospitals. Prior to her work in California, Joan served for 15 years as the director of volunteer resources at Abington Memorial Hospital in Pennsylvania; director of training and staff development, director of youth services, and regional branch administrator for the Southeastern Pennsylvania Chapter of the American National Red Cross, and service as a Peace Corps volunteer in Tunisia.

Joan holds a BA in sociology from Northeastern University; a graduate business certificate in health care administration and marketing from Temple University; a graduate business certificate in leadership development from UCLA (University of California, Los Angeles) Anderson Executive Education Center, and a certificate in fundraising from the Association of Fundraising Professionals. She has a Certified Administrator of Volunteer Services (CAVS) credential from the Association for Healthcare Volunteer Resource Professionals (AHVRP), and is an active leader of many professional associations including AL!VE (Association of Leaders in Volunteer Engagement), DOVIA Sacramento (Directors of Volunteers in Agencies), National Volunteer Caregiving Network, and the National Alliance for Volunteer Engagement.

Dana Litwin

Dana Litwin, CVA is a transformational coach, strategic advisor, and public speaker with a background in team building, environmental conservation and sustainability. She is known for her Priceless Advice series with tips for Volunteer Leaders.

Since 2002, Dana has guided organizations in the Bay Area, Silicon Valley, and nationwide to produce breakthrough volunteer and community engagement programs, as well as board and advisory committee development. She served for over eight years as the Volunteer Programs Administrator of the Open Space Authority of Santa Clara Valley, where she produced large scale public events, redesigned volunteer/outreach program policies and procedures, trained volunteers and staff, build partnerships and relationships to further volunteer opportunities and fundraise, and represented the organization at public events and conferences.

Drawing upon 20+ years in improv theater, Dana delivers innovative, humorous and engaging keynote addresses and seminars, in addition to customized training, educational materials and multimedia presentations. Ms. Litwin has a BA in Music and Jazz Studies from Sonoma State University. She is a Certified in Volunteer Administration by the by the Council for Certification in Volunteer Administration ( and is an active leader of many professional associations including AL!VE (Association of Leaders in Volunteer Engagement) where she served as the President of the Board of Directors and the National Alliance for Volunteer Engagement where she serves as a Facilitator.

Jared McCannell

Jared McCannell, CVA is a career nonprofit and public service professional. His areas of expertise include volunteer management, Public Health Emergency Preparedness and program development. A longtime member of the Association of Leaders In Volunteer Engagement (AL!VE) he has been active in working to advance the profession of volunteer management at home in Maine and across the US for many years. Jared brings a special combination of professional skills and experiences specifically with federal public health volunteer response capabilities, including the Emergency System for the Advance Registration of Volunteer Health Professionals (ESAR-VHP).

Mr. McCannell has served in a number of volunteer management and program development roles including the Volunteer Management Coordinator for both AdCare Educational Institute of Maine and the State of Maine Center for Disease Control and Prevention (Maine-CDC), Maine State Director of the Medical Reserve Corps (MRC), and as Program Coordinator for the California Volunteer Infrastructure Project (an AmeriCorps State program). He currently oversees two regional volunteer management professional groups in Maine, the Greater Waterville Area Volunteer Administrators (GWAVA) and the Volunteer Managers of Midcoast Maine (VAMM). Mr. McCannell has consulted on several different volunteer management software packages recently and continues to push the envelope in user experience and expectations from tech companies serving nonprofits and government agencies.

Mr. McCannell is Certified in Volunteer Administration by the Council for Certification in Volunteer Administration ( and holds a BA in Spanish from San Diego State University.

Todd McMullen

Todd McMullin finished his degree in Non-profit Business Administration in 1993 and embarked on a journey to improve the world. Within 3 years he had founded a United Way chapter, a Volunteer Center, and a software company focused on volunteer recruiting & management.

Following 9/11 he founded the Disaster Help Network (DHN) which ultimately provided volunteer systems and consulting that covered 35% of the US population, including metro Dallas, Phoenix, Tucson, and over 100 chapters of the Medical Reserve Corps and Citizen Corps. DHN was the official response system for Florida and Alabama during the '04 hurricanes.

Todd has designed, deployed or supported volunteer engagement systems for the Smithsonian Institution, USO, Disney Worldwide Services, multiple state governments and hundreds of schools, NGO's and shelters.

In 2007 he co-founded the Association for Leaders in Volunteer Engagement (AL!VE) and in 2017 helped organize the National Alliance for Volunteer Engagement. He has become an outspoken advocate for peer-to-peer engagements that are self-assessed and networked so that communities can grow organically from within. Todd brings experience with multiple volunteer management software solutions and an overall vision for the future of volunteerism to the Voices.


From Joan Cardellino


Sites/services we recommend Trainings for Volunteer Managers Resources for engaging older volunteers virtually Energize: Management Resources for Directors of Volunteer Programs Al!ve - Association of Leaders In Volunteer Engagement Engage: The global voice of leaders of volunteer engagement National Alliance for Volunteer Engagement

Fascinating research