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Designing Mandate Letters
When creating letter templates, the Data source must show "Mandates". From the list of letter templates, right-click on the letter and select Properties, or from the template itself click on Letter properties; set Data source to Mandates.
Sending Mandate Letters
From the Mandates Manager, you can send letters which refer to the specific mandate shown. Right-click on any mandate to send a letter to that mandate's volunteer, or check multiple mandates to send letters to more than one volunteer at a time. Letter templates designed for both mandates and people are available here, though only those designed for mandates can include mandate information. You can also right-click on a mandate from within the Profile Editor to send one right then and there.