Training
Need help or want to use VSys One advanced features?
We'll come out and teach you at your site or host at our own. We
also offer the flexibility of online training and
demonstrations. We can use our standard training plans, or
write one specific for you: tell us what your priorities are,
and we'll make sure you learn what you need.
Support
By e-mail, online forums and phone - we're there to help you
get your job done. Phone support is available from
10am-6pm Monday through Thursday, 9am-5pm Fridays
(all Eastern time).
E-mail and online forum support is available during the same time, but don't be surprised to find those questions answered at other far-flung hours as well.
Data Conversion
VSys One lets you import data from many different types of sources, whether it's an existing volunteer management tool, spreadsheets, or your donor management system. You can
do much of this yourself, or we'll help you.
New Features
Every piece of software starts with a detailed specifications
sheet and needs assessment, but that's not where it ends for us. All of our best ideas come from you - our customers - and the feedback you give us.
Talk to anybody who's used GMS or VSys One, and they'll tell you about the features they've needed (and things they've hated), and how we incorporate those back into the development cycle to make our software better than ever.
